Privacy Policy
Information we collect:
Personal Information: We may collect personal information such as your name, email address, shipping address, and payment details when you make a purchase or create an account.
Browsing information:
We automatically collect certain information about your device and browsing activity on our website, including IP addresses, browser type, and pages visited.
How we use your information:
Order Processing:
We use your personal information to process and fulfil your orders, provide shipping updates, and ensure accurate delivery.
Communication:
We may send you transactional emails related to your orders, as well as marketing
communications if you have opted in. You can unsubscribe from marketing emails at any time.
Improving User Experience:
We analyse browsing information to enhance our website’s functionality, content, and user experience.
Security:
Your information is crucial to us, and we implement industry-standard security measures to protect it from unauthorized access or disclosure.
Sharing Your Information:
We do not sell your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website, conducting business, or serving you better. These providers are contractually obligated to keep your information confidential.
Cookies:
We use cookies to enhance your browsing experience and gather information about how you use our website. You can manage your cookie preferences through your browser settings.
Your Rights:
You have the right to access, correct, or delete your personal information. To exercise these rights or if you have any concerns about your privacy, please contact us at sales@neilandroo.co.uk.
Children’s Privacy:
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children, and if we discover such data, we will promptly delete it.
Changes to this Policy:
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. We will post the revised policy on our website, and the changes will become effective when posted.
Contact Us:
If you have any questions or concerns about our privacy policy or how we handle your data, please contact us at sales@neilandroo.co.uk.
Your privacy is important to us, and we are here to assist you with any enquiries or requests.
Thank you for choosing Neil and Roo we hope you enjoy your shopping experience with us!